Privacy Policy

Last updated: May 2, 2026

This policy explains what data the AllergyKeeper mobile app collects, how it is used, and what rights you have over it.

1. Data controller

2. Data we collect

We only store information you choose to enter or that is strictly necessary for the app to work:

• Account data: email and password (only if you create a registered account).
• Health data: allergies, intolerances, medication, emergency contact, weight, and preferred language.
• Profile picture (optional, picked from your gallery).
• Technical data: anonymous device identifier, model, operating system, app version, system language, and country.
• Diagnostics and usage: aggregated logs to detect issues and improve the app.

We do not collect location, contacts, audio, or images from the camera.

3. How we use your data

• Display your medical information inside the app.
• Generate your medical emergency card translated into 11 languages.
• Sync your information across your devices when you sign in.
• Send essential transactional emails (email verification, password recovery).
• Detect errors and improve service quality.

We do not use your data for advertising or commercial profiling.

4. Who has access to your data

Your data is stored on our server. To deliver the service we may share it with third-party providers acting solely as data processors:

• Transactional email provider.
• Automatic translation provider (when you register a custom allergy that needs translation).
• Error monitoring provider.
• Hosting infrastructure.

These providers access only the data strictly required for their role, under confidentiality obligations. We do not sell or transfer your data to third parties for commercial purposes.

5. Storage and retention

• Data is transmitted encrypted (HTTPS/TLS) and stored on our servers.
• A local copy is also kept on your device so the app works offline.
• We keep your data while your account is active.
• If you delete your account, we will erase your personal data from our systems within 30 days, unless legally required to keep it longer.

6. System permissions

• Internet and network state: to sync with our server.
• Gallery access: only when you choose to pick a profile picture.

The app does NOT request access to the camera, contacts, location, microphone, or storage beyond what is strictly required for the gallery picker.

7. Your rights

You can exercise the following rights at any time:

• Access: get a copy of the data we hold about you.
• Rectification: correct inaccurate data by editing your profile.
• Erasure: delete your account and all associated data directly from the app.
• Portability: request a copy of your data in a structured format.
• Restriction or objection to processing.
• Withdraw consent at any time.

To exercise any of these rights, contact us via the form at the bottom of this page. If you believe your request was not properly handled, you can lodge a complaint with the data protection authority in your country.

8. Minimum age

The app is intended for users aged 13 or older (or the minimum age required by the law of your country, whichever is higher). If you are below that age, you must not use the app. If we learn that we have collected data from a minor without valid parental consent, we will delete it.

9. Security

We apply reasonable technical and organizational measures to protect your data against unauthorized access, loss, or alteration. No system is infallible; in the event of an incident affecting your data, we will notify you as required by applicable law.

10. International transfers

If your data is processed outside your country, we will do so under the safeguards required by applicable law (standard contractual clauses, adequacy decisions, etc.).

11. Changes to this policy

We may update this policy. When we do, we will change the "Last updated" date and, if changes are substantial, notify you within the app or by email.

12. Contact